Premium support offers specialist technical consulting days, booked at your convenience and specifically tailored from various options,to optimise your HP software implementation and maximise your tool investment.

In addition to our first level support, extended via email and phone, our Premium Support includes many onsite support services for your choice such as upgrades and technical reviews and ask-the-expert sessions for different HP tools.

We will assist you in preventing issues, mitigating risks associated with your testing tools implementation and providing best practices advice — all targeted at improving your HP tools return on investment.

How does it work?

After an initial team meeting and workshop to identify your project and business requirements, we will tailor a selection of the most beneficial support options for your needs. During the workshop, we will analyse your HP Software implementation plans and customise a Premium Support plan to ensure your teams can achieve maximum benefits from their tools.

If your implementation plans are currently unset, your options can be altered during the year to ensure your Premium Support is aligned with your delivery plan and schedule.
We can pre-book your onsite support days in advance or simply organise them during the year.

Support Options